Live In-App Chat | Instant Answers | Effective Engagement
Reply instantly from anywhere and anytime with live chat application. Channelise requests to concerned departments with Fugu’s automatic assignment.
Understanding the impact of customer satisfaction on sales,
Fugu lets you convert your curious
visitors into valuable customers
with live chat.
Get benefit of valuable analytics
and take data driven decisions that enhance your team's productivity and improves customer experience
Fugu provides real-time chat that ensures immediate responses leading to more customer satisfaction. It helps you connect customers to the most suitable representatives instantly.
With its compatibility with all mobile and web platforms Fugu can be run anywhere. Handling client requests becomes easier without having to be in the office.
Ticketing systems provided by customer support softwares and helpdesk solutions are time-consuming. Save time with Fugu and make your customer support team more productive.
Forget about creating a helpdesk solution from scratch and rebrand Fugu. Customize it as per your requirements and use it as your own live chat support solution.
Chief Product Officer, Jugnoo
Fugu has reduced our turnaround time from hours to minutes, as a result we have seen order cancellations reduce by 37%. The improvements provided for increase in number of orders indicating increased customer satisfaction and we now have the ability to form strong relationships with our customers because of simplified connections with the team.